FREE SHIPPING OVER HK$800
FREE SHIPPING OVER HK$800

Thank you for visiting VIP EXTRA website! We value your trust and are committed to respecting your privacy and recognizing your need for appropriate protection and management of information you share with us through our website.
Please note your use of the Site constitutes your acceptance of this Privacy Policy and Cookie Notice and consent to the practices described.

Accordingly, we have compiled this privacy policy for you to understand how we collect, use, communicate, disclose and otherwise make use of any personal information you may share with us.
You can find our privacy policy outlined below.

INFORMATION COLLECTION

While you may visit and brows our website without providing any personally identifiable information about yourself, this will limit your ability to receive certain features, products and services from VIP EXTRA .

PERSONALLY PROVIDED INFORMATION

VIP EXTRA may collect personal information (information which can be used to identify you as an individual) like your name, email, telephone number, home address, demographic information (e.g. zip code, age), or payment information (e.g. payment account or credit card number) when you make a purchase. The types of personal information we collect may vary depending on your use of the features of our website. If you register on the website, enter a promotion, opt-in to receive emails or other offers or communications, we collect and store the information provided. We may also ask you to provide other information, such as demographic information, such as gender, age or more information about your product preferences and interests.

AUTOMATICALLY COLLECTED INFORMATION

SITE USAGE INFORMATION:

VIP EXTRA and our third-party service providers may use technologies that passively or automatically collect information about how the site is being accessed and used. This information may include your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on the site. This statistical data helps us understand what is interesting and relevant to users so we can best tailor our content.

DEVICE IDENTIFIERS:

VIP EXTRA will automatically collect an IP address or other unique identifier information (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”) you use to access our webiste. A Device Identifier is a number automatically assigned to your device when you access a website or its servers, and our computers identify your device by its Device Identifier. We may use a Device Identifier to administer the site, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.

COOKIES:

Like many other websites, we use “Cookies,” which are data files placed on a Device when it is used to visit the website to facilitate site navigation and to personalize your experience, including tailoring advertisements. Cookies may also be used to associate you with social networking sites like Facebook, Instagram or Pinterest, if you so choose, enable interaction between your activities on our website and your activities on such social networking sites. We may also use cookies for special promotions or offers that you may participate in. We, or our vendors, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our website (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information).
If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our website may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
For more information about cookies and their impact on you and your browsing visit www.aboutcookies.org.

PIXELS OR WEB BEACONS:

We also use web beacons or pixel tags, which are transparent graphic images placed on a web page or in an email and indicate that a page or email has been viewed or tell your browser to get content from another server. These may provide confirmation to us when you open an email from us.

PRIVACY – YOUR RIGHTS, CHOICES AND ACCESS

You may direct us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (
– modifying your registered user information on our website;
– sending us an e-mail to help@vipextra.com;
– following the removal instructions in the communication that you receive

If you wish to modify, verify, correct, delete, or update any of your Personal Information collected on our website, you may edit your profile preferences or contact us at the e-mail listed above. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted on our website. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

We will retain your information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you services contact at help@vipextra.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

YOUR INFORMATION SECURITY

VIP EXTRA maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information to you share with us. VIP EXTRA restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. We also require that third parties providing services on our behalf protect Personal Information and not use it for purposes other than providing assistance to VIP EXTRA .

CHANGES AND POLICY UPDATES

Please note, we may change information on the website and/or this Privacy Policy and Cookie Notice, at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy and Cookie Notice on the website. We will use your Personal Information in a manner consistent with the Privacy Policy and Cookie Notice in effect at the time you submitted the information, unless you consent to the new or revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.